Easy Heart Check
Support2026-07-13T08:20:30+00:00

We’re here to help you with any questions.

Need support using Easy Heart Check? On this page, you’ll find simple guides, FAQs, and assistance for your account, licenses, recordings, reports, signal quality, and smartphone heart checks.

For serious symptoms, chest pain, breathing difficulty, or emergencies, contact a doctor or emergency services immediately.

We’re here to help you with any questions.

Need support using Easy Heart Check? On this page, you’ll find simple guides, FAQs, and assistance for your account, licenses, recordings, reports, signal quality, and smartphone heart checks.

For serious symptoms, chest pain, breathing difficulty, or emergencies, contact a doctor or emergency services immediately.

QUICK SUPPORT

Choose the topic closest to your issue.

We’ve organized support in a simple way: first, find the answer you need; then, if necessary, contact us with all the details.

QUICK SUPPORT

Choose the topic closest to your issue.

We’ve organized support in a simple way: first, find the answer you need; then, if necessary, contact us with all the details.

Getting started

Guide to your first check, preparation, correct positioning, and tips for a better recording.

Open Guide

Reports

How to read your report, save it, and share it with a healthcare professional.

View Details

Account and licenses

Login, activation, license management, and connected devices.

Manage Account

Check results

What the indicators, charts, AI normality, and signals that may need further attention mean.

Understand Results

Recording quality

If the signal is not clear, we’ll help you understand what may be interfering with the recording.

Troubleshoot

Privacy and data

Information about data, recordings, reports, and personal privacy management.

Read Privacy Policy

IMPORTANT

Easy Heart Check is not an emergency service.

Support can help you use the product correctly, but it cannot assess urgent symptoms or replace a doctor.

Contact a doctor or call 112 immediately if you experience:

  • chest pain or pressure
  • breathing difficulty
  • fainting, severe weakness, or confusion
  • sudden or worsening symptoms

IMPORTANT

Easy Heart Check is not an emergency service.

Support can help you use the product correctly, but it cannot assess urgent symptoms or replace a doctor.

Contact a doctor or call 112 immediately if you experience:

  • chest pain or pressure
  • breathing difficulty
  • fainting, severe weakness, or confusion
  • sudden or worsening symptoms

BEFORE CONTACTING US

Four quick checks that solve many issues.

BEFORE CONTACTING US

Four quick checks that solve many issues.

Check your environment

Choose a quiet place, with no background noise or vibrations.

Follow the correct position

Repeat the check by following the instructions shown during the recording.

Check your signal

If the quality is low, repeat the recording before interpreting the result.

Download all reports

Keep the PDF if you want to share it with a healthcare professional.

CONTACT US

Need help?

Write to us with as much detail as possible: it will help us assist you faster.

Support email

support@easyheartcheck.com

Response time

Usually within 24/48 business hours.

When you write to us

Please include your account email, device type, issue, and a screenshot if available.

Your questions, our solutions.

Can I use it if I already have heart problems?2026-07-07T13:03:35+00:00

Yes, but always as a supplement, and never in place of the course of action prescribed by the doctor or cardiologist.

Do I need to download an app?2026-07-07T13:04:01+00:00

No. You can access it via the browser and follow the guided instructions.

Does Easy Heart Check replace the doctor?2026-07-07T13:04:25+00:00

No. It is a tool to support personal prevention and monitoring. It does not replace a medical consultation, diagnosis, or the opinion of a healthcare professional.

Mascotte cuore Easy Heart Check per la prevenzione cardiaca

IMPORTANT PAGES

Cookie Policy

Privacy Policy

SOCIAL PAGES

Copyright 2026 – All Rights Reserved – Easy Heart Check

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